SECTION 1 – YOUR ONLINE INFORMATION GETS USED FOR THE FOLLOWING
When an account is registered and playtime is purchased by the Player, we collect some personal information such as your email address, your name, if provided, your contact detail, if a free DVD is requested you residential address.
When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing and communication (if applicable): With your permission and the new technology of today we may use your email address to keep you up to date with our games and new services we offer and other updates via email.
How do you get my consent?
When providing us with personal information to complete transactions, verify your credit card, purchasing playtime and credits, we ask for your consent to collect this information and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in and you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at admin@udea.co.za or phoning us at (011) 234-4032,
We may disclose your personal information if we are required by law to do so or if you violate our Terms and condition of Service.
Our service is hosted by Setcom. They provide us with the online e-commerce platform that allows us to render our services to you.
Your data is stored through Setcom data storage, databases and the general Setcom application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then Setcom stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). We cannot completely delete merchant information because of legal/regulatory and technical back up requirements.
All direct payment gateways adhere to the standards set by Payment Card Industry Data Security Standard (PCI-DSS) as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa and MasterCard.
Payment Card Industry Data Security Standard (PCI-DSS) requirements help ensure the secure handling of credit card information by our website and its service providers.
For more insight, you may also want to read Setcom Terms of Service here or Privacy Statement here.
http://www.setcom.co.za/privacy-policy/
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
ABSA: http://www.absa.co.za/Absacoza/Legal/Privacy-Policy
NEDBANK: https://www.nedbank.co.za/website/content/legal/disclaimer.asp?subcatid=2
CAPITEC: https://www.capitecbank.co.za/terms-of-use
F.N.B: https://www.fnb.co.za/about-fnb/legal-matters/privacy-policy.html
S.T.D BANK: http://www.standardbank.co.za/portal/site/standardbank/menuitem.de435aa54d374eb6fcb695665c9006a0/?vgnextoid=2d38166c8045b210VgnVCM100000c509600aRCRD
When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure Socket Layer (SSL) technology with high security 128bit encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
By using our website site, you represent that you are at least 18 years of age, and if using your parental details to make payment that you do have their consent to do so and that we do not take any responsibility for the payment made by a minor without legal authority.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at yolandi@udea.co.za or by mail at UDEA
[356 Rivonia Boulevard, Rivonia, Sandton, Johannesburg, , 2128, South Africa]
